People Talking: Cracking the code to excellent communication is your primer to saying what you mean and meaning what you say! You’ll have many relationships throughout your life: with your parents, partners, boss, colleagues, people who work for you and friends, and all of them will flourish – flounder or fail – based on the quality of your communication. In every communication there is a sender and a receiver; and the breakdown in communication occurs somewhere in between. People Talking is your guide to how to identify and analyze the breakdowns; learn the three main ways to listen deeply and elegantly, and practice specific strategies and skills so you will regularly understand and be understood.
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